Militarytimes.com 9/28/2016
“… More than one-third of calls to a suicide hotline for troubled veterans are not being answered by front-line staffers because of poor work habits and other problems at the Department of Veterans Affairs, according to the hotline’s former director. …”
Read the entire article: http://www.militarytimes.com/articles/official-one-third-of-calls-to-va-suicide-hotline-roll-over